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Payment & Subscription

Welcome to the Payment & Subscription for employers on HST Sira!
This guide covers Managing subscription plans, payments, budgets, and transaction history in a unified interface.

  • Navigate to Payment & Subscription.

Login Page In this section, you can see overview of current plan and other tabs

  • OVERVIEW - Current subscription status and usage
  • PLANS & PRICING - Available plans and feature comparison
  • TRANSACTION HISTORY - Payment records and billing details
  • BUDGET MANAGEMENT - Budget allocation and tracking

Overview Section​

Components​

  • Plan name display
  • Usage metrics in X/Y format
  • Remaining counts
  • Next billing date
  • Days remaining counter
  • Feature usage tracking
  • Change Plan button
  • Billing History button

Plans & Pricing Section​

  • Navigate to Payment & Subscription -> Plans & Pricing Tab.

Login Page In this section, you can see list of plans and their feature

Components​

  • Plan names with billing periods
  • Monthly pricing display
  • Feature lists with bullet points
  • VAT exclusion notice
  • Feature comparison table
  • Get Started call-to-action

Transaction History Section​

  • Navigate to Payment & Subscription -> Transaction History Tab.

Login Page Login Page In this section, you can see list of transaction history of subscriptions and view detail of an individual transaction

Components​

  • Search functionality
  • Plan Name: Indicates the name or title of the selected payment plan.
  • Amount: Shows the total payable amount for the plan.
  • Payment Code: Represents a unique code assigned to each payment transaction.
  • Status: Reflects the current state of the payment .
  • Order Date: Specifies the date the order or plan was created.
  • Payment Date: Indicates when the payment was made or processed.
  • Actions: Provides options to view details, download the agreement, or download the payment voucher.

Budget Management Section​

  • Navigate to Payment & Subscription -> Budget Management Tab.

Login Page Login Page In this section, you can see list of Budgets & view detail of individual budget

Components​

  • Search functionality
  • Budget Title: Specifies the name or heading of the budget.
  • Description: Provides a brief summary or details about the purpose of the budget.
  • Budget Year: Indicates the fiscal year to which the budget applies.
  • Estimated Cost: Shows the projected or planned amount allocated for the budget.
  • Action: Allows users to view or edit the budget details as needed.

Add New budget​

  • Navigate to Payment & Subscription -> Budget Management Tab -> Add New Budget button.

Login Page In this section, you can add new budget

  • Budget Title (Required)
  • Description (Optional)
  • Estimated Cost (Required)
  • Budget Year (Required)

Best Practices​

1. Subscription Management​

  • Regular Plan Review
  • Monitor usage metrics monthly to ensure your plan meets current needs
  • Review feature usage to optimize subscription costs
  • Check remaining job posts and applicant limits regularly

2. Billing Cycle Management​

  • Note next billing date and set calendar reminders
  • Track days remaining to avoid service interruptions
  • Review billing history quarterly for accuracy

3. Plan Selection​

  • Compare features across plans before upgrading or downgrading
  • Consider seasonal hiring needs when selecting plans
  • Evaluate cost-per-hire metrics when choosing plan levels

4. Budget Planning​

  • Create annual budgets aligned with fiscal year planning
  • Use descriptive titles for easy identification and tracking
  • Include detailed descriptions for budget purpose and scope

5. Budget Monitoring​

  • Review budget utilization quarterly
  • Compare estimated vs. actual costs for future planning
  • Update budgets when hiring needs or market conditions change

6. Record Keeping​

  • Download and save payment vouchers for accounting purposes
  • Maintain organized records of all subscription agreements
  • Track payment codes for easy reference and dispute resolution

Troubleshooting​

Common Issues​

Issue: Usage counts not updating

  • Refresh page or check sync status
  • Verify internet connection

Issue: Billing date incorrect

  • Verify timezone settings
  • Check system date configuration
  • Confirm billing cycle settings

Issue: Transactions not appearing

  • Confirm user permissions

Issue: Download buttons not working

  • Verify file permissions
  • Check browser download settings

Issue: Payment status incorrect

  • Sync with payment gateway
  • Check transaction log files

Issue: Budget not saving

  • Check required field completion
  • Verify cost format validation
  • Confirm data type requirements

Issue: Search not returning results

  • Verify search criteria
  • Check for special characters

Need Assistance?​

  • Contact customer support
  • Refer to FAQs section for common questions
  • Contact system admin for technical issues